+1-305-503-3429 info@tucktek.co
6128 Elmwood Cir Charlotte, North Carolina 28214-2014
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Frequently asked questions

Clear answers to common questions about products, orders, delivery, and policies all in one place.

Ordering & Payments

What payment methods are accepted?

We currently support Cash on Delivery (COD) and PayPal. Additional payment options may be introduced over time.

Is Cash on Delivery available everywhere?

COD availability depends on the delivery location and may not be supported in all areas.

Shipping & Delivery

Where do you deliver?

Orders are shipped exclusively within the United States.

How long does delivery take?

Most orders are delivered within 2–3 business days, depending on location and availability.

Products & Compatibility

Are all printers new and authentic?

Yes. All printers sold are new, unused, and sourced through verified distribution channels.

How do I check device compatibility?

Each product page includes supported operating systems, connectivity options, and recommended usage details.

Is ink or toner included?

Included supplies vary by model and manufacturer. Please refer to the product description for specifics.

Returns & Assistance

Can I return a product?

Eligible products may be returned in accordance with our return policy and conditions.

How can I contact you?

You can reach us through the Contact page, by email, or by phone during standard business hours.